@Sporty_morena I am really sorry to hear that your experience. Let's assume she's young and not aware of the consequences of her behaviour. The only negative experience that I had (so far) in Debenhams was with a SA who literally rolled her eyes when she saw me coming to her. She was really upset she had to leave her phone on the side for a couple of minute and provide customer service. It is true, like I saw in posts the other day, some SAs should not have this job.
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