is this going to be available since store opening times like 9 am or from 16.00 pm in evening. Because very often our local Debenhams says that only available free beauty samples from 16.00. So could administrator clarify this please. Thank You
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Dear catherined , Thank you for your reply regarding from what time it was available to pick up. today I went to Harrow Debenhams store. when I get to Dior counter there was no one so I asked around other counter staff if she new where staff is for Dior counter, Lady told me that Dior staff just a minute ago went for a break and will be back after 1 hour. we decided to wait with friend went to have a coffee at Debenhams to pass the time when Dior staff break will finish. Dior staff after break told us that she doesn't know anything about any samples and said that we should buy something then maybe we will get some sample but she also said that she doesn't have any samples and have no idea about it and told us to go to ask at fragrance counter but she was persistent that we need to buy something. We politely told her that we thing that purchase is not necessary as we thing this is for all Beauty card holders as it was announced on Debenhams Beauty club ... unless we made mistake and miss understand. We went to fragrance counter and asked about Dior sample, lady said that she doesn't know about Dior but did asked me if I received email stating anything about Dior sample and asked me to prove it (she asked me to show email that I should have received it PERSONALY and only then I maybe be eligible. I told her that I think that everyone is eligible if they have Debenhams Beuty card. then lady told me No not everyone with Beauty card is different offers for everyone and for some is weekly for others is monthly offer so she needs to see email if I received from Beauty team and what is says only then I maybe be able to get sample. I didn't had specific email stating that I eligible as I thought that every Beauty card holder is eligible.
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