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Beauty Club mail

Patricia1
Fresh Face

I never get e-mails from Debenhams despite being a member of the beauty club.  What am I doing wrong?

2 REPLIES 2

Re: Beauty Club mail

Amanda-C
Multimasker

I don't think it's personal @Patricia1 or that you are doing anything wrong. Debenhams as a company seem very 'hit and miss' in regards to sending out emails. I used to get regular beauty club emails and now they seemed to have stopped ages ago and I never changed anything. I also stopped getting emails from them when I order something online and that has been years and years even after contacting them about it countless times! I just gave up! If you want to find out anything about Debenhams your best bet is this community as at least one of the members seems to know more than the staff! Smiley LOL

Re: Beauty Club mail

Community Manager
Community Manager

Hi Patricia,

 

Thanks for your message! Please email the details to heretohelp@debenhams.com and they will be able to check if your email address has consented to receiving marketing emails, and can change your settings if needed! Smiley Happy

 

Thanks,

Ellen