Thank you for your interest in the Debenhams' Beauty Club Community (the "Community"). Debenhams is pleased to receive your contributions.
This service is subject to the terms and conditions set out on this page and by using the Community you confirm your agreement to these terms and conditions. We respect, and expect users to respect fellow Community members by complying with these terms.
Debenhams provides this Community as a service to help our customers exchange ideas, tips and information related to all things Beauty.
You can access the Community as a Guest User or a Registered User. Guest Users will only be able to see the content on the site, but won't be able to interact with the Community, such as to create posts, comment or like other posts or receive Community rewards. You will need to become a Registered User in order to set up a profile and fully interact with the Community.
Membership to the Community is limited to individuals only and is limited to one account per individual. Employees, officers, directors, agents and representatives of Debenhams and its affiliates are eligible for membership but may be excluded from certain promotions.
You must be a resident of the United Kingdom to join the Community. We want to be sure our users are protected and therefore you must be at least 16 years of age to join the Community.
When you join the Community, you will be asked to create an account on Debenhams.com. In order to take advantage of the Beauty Club points rewards from time to time offered on the Community, you will also need to be a Debenhams Beauty Club member. Debenhams Beauty Club is a reward scheme that allows you to collect and spend points across over 200 beauty and fragrance brands at Debenhams, both in store and online. You can easily join Debenhams Beauty Club by signing up here: https://www.debenhams.com/content/beauty-club
When you create your profile, please be aware that this is a publicly available site and that both Guest Users and Registered Users can view the information you upload, including any photos and videos you upload.
Please make sure you do not post anything which you do not want to be made public. We have set out below what Guest Users and Registered Users can view from your profile when they access the Community for your information:
Seen by you and everyone else on your profile
· Profile photo or Beauty Club Community default avatar
· Community Biography on your profile
· Beauty community rank
· Beauty community badges
· My latest contributions
· My photos
Seen only by you on your profile
· Private notes
How to post and edit or delete posts - we have prepared detailed FAQs to explain how you can post on the Community and edit or delete your posts. Please see here for details.
You are responsible for any comments or content that you post on our Community (together referred to as the "User Posting"). Your User Posting should be written in English. You must ensure that your User Posting does not include any material which:
It is your responsibility to ensure that your User Posting is: (i) accurate, where it states facts; (ii) is genuinely held, where it states opinions; and (iii) you have obtained all third party consents required to make the User Posting.
User Postings are the sole responsibility of the user who posted and Debenhams cannot accept responsibility for any comments made on our Community or on any external sites, such as Facebook. The views and opinions expressed in User Postings are the views of those users. We do not endorse any User Postings and are not in any way responsible for the User Postings, which may not reflect our own views. We do not accept any responsibility to vet, monitor or moderate User Postings.
We retain the right at all times to delete or edit any User Postings at our complete discretion without providing any explanation or to republish any comments, but we are not obliged to do so.
Please see our User Guidelines for further tips on how to post on the Community, and our Moderator Guidelines below.
We aim to ensure that all content we create and publish on our Community is accurate in all material respects at the time of publishing. However, all content is subject to change and while we will always seek to reflect the latest position, we cannot guarantee this and accept no liability in respect of this.
Notwithstanding the above, any content on the Community is not intended to amount to advice on which reliance should be placed. We make no guarantees as to the accuracy, completeness, reliability or otherwise of any of the content on our Community including any User Postings. Content, such as pricing and other information, may be incorrect or out of date.
If our Community is unavailable due to technical error or other reason, we will seek to resolve this as soon as possible. We make no representation or warranty and accept no liability as to the Community's operation or availability.
Users of the Website are prohibited from downloading, republishing, retransmitting, or reproducing any image file incorporated on the Website as a stand alone file, or from any other use of such images.
Debenhams may, from time to time, offer Beauty Club points as rewards for your interactions on the Community. These rewards are provided in Debenhams absolute discretion and no correspondence will be entered into.
You must be a Beauty Club member to take advantage of these rewards. Please see our Membership and Eligibility section above.
Any Beauty Club points awarded are subject to the terms and conditions of the Beauty Club scheme which can be found here: https://www.debenhams.com/wcsstore/DebenhamsUKSite/faq/legal_information/beauty_club_gift_cards_and_.... This includes details on the redemption and expiration of the Beauty Club points.
Beauty Club points awarded by Debenhams are non-transferable, non refundable and non negotiable. No cash alternative is available for any Beauty Club points awarded. Debenhams reserves the right to cancel any promotion or reward of points, cancel or refuse any individual's reward and amend the terms and conditions of any promotions at any time.
When do you remove User Postings?
Examples of when we may remove your User Posting include, but are not limited to:
When do we block your account and what does that mean?
If we block your account, it will not be possible for you to sign in to the Community and use the services, including uploading User Postings. Your profile will still exist and your User Postings will stay online, but you will be unable to use the Community. If your account is blocked and you want to delete your profile or reviews, you can contact our Customer Contact Centre and we'll assist you.
On occasion, users who violate our terms or guidelines will need to have their Community access removed temporarily or permanently (see below).
When do we delete your profile and account and/or ban you from the Community?
Examples of when we may delete your user profile and account include, but are not limited to:
If your user profile and account is deleted, the User Postings attached to that user profile and account will also be deleted.
All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in or in connection with our Community is our property or the property of our licensors. All rights are reserved.
You grant us an irrevocable, royalty-free, worldwide licence to use the intellectual property in any content that you post on or in connection with our Community. This includes any information about yourself that you choose to submit or post as part of your Beauty Community membership or that relates to your activities in the Beauty Community such as: Nickname, number of followers, personal characteristics such as 'Biography', 'Skin care, make up, fragrance wants', groups, conversations, photographs and videos. By posting content on our Community, you warrant that you either own or otherwise control all of the rights to that content, including but not limited to the right to post such content.
Knowingly posting content on this web site that contains the copyrighted work of others without the owner's consent is strictly prohibited. If we receive a valid notice that content posted on this site infringes or is likely to infringe the copyrights of others, we will promptly remove such content. If you believe that your copyright is being infringed on this site, please send notice to our Customer Contact Centre with the following information: (a) an electronic or physical signature of the copyrighted work owner (or authorized person); (b) a description of the copyrighted work, including the URL where this infringing content is available or a copy of it; (c) your contact details: email address, telephone and address; (d) a statement in 'good faith belief' that the work is not authorized by the copyright owner; and, (e) a statement by the person who sends the takedown notice that the information you send in the notice (above information) is accurate and that you are either the copyright owner or you are authorized to act on copyright owner's behalf.
You will sign up to the Community via an existing or new Debenhams account on Debenhams' website, however Debenhams uses a third party; Lithium, to host the Community site itself. Personal information that you provide in the Community will only be processed by Lithium (on behalf of Debenhams) to the extent that it is required for the operation of the Community site and if we stop using Lithium, we will require them to remove or anonymise your information.
Lithium processes data primarily in the EEA for companies based in the UK/EEA like Debenhams, however they do provide customer support and conduct engineering work that might sometimes require limited access to data from outside of the EEA, such as Lithium office locations in the U.S. and India. For more information see https://community.lithium.com/t5/Policies-and-Guidelines/What-companies-are-subprocessors-to-Lithium.... Lithium ensures that any such parties will comply with security and data privacy standards at least as protective as those that Lithium commits to Debenhams, and has contractual provisions in place with those parties.