I was receiving regular emails about the beauty club samples but haven't had any for a while, despite spending regular large sums on beauty products at Debenhams.
I find that even when I got the emails the store in Sunderland were rarely aware that free samples had been advertised for that day, and often stocks hadn't arrived.
Through searching through the blog entries I found out that there should have been some Lancome samples available this week but when I went to the Sunderland store I was advised they hadn't received any stocks and hadn't been aware of the samples, but because customers had been asking about them she had referred this on to her Manager.
I really think the samples are few and far between now and when the Staff know nothing about them being available, it's pretty poor. They need to advertise availability better and at least let their Staff know about them.